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Print FAQs
Really do you offer 3 years of guarantee and assistance online?
It's the first month that use Eva-Test®™, and the red light never turned on. Perhaps the Eva-Test®™ does not work correctly?
How can I change the battery?
If I need to contact you, how much time do you need to answer to the message?
I suspect that my Eva-Test®™ is not working correctly. Is there some control that I can do myself to verify its results?
Beyond to the online customer service, do you offer also customer service by telephone?
Does exist some other battery that I can use instead of the CR2032?
Are there periods in which you are closed for holidays?
It's the first cycle that use Eva-Test®™. I have difficulty to understand the results of the tests. Can you help me?
It seems to me that my Eva-Test®™ is defective. How does it work the assistance in guarantee? Do you replaced immediately the Eva-Test®™ with a new one? Do you repair it in Italy? In how much time do you repair the Eva-Test®™ or replace it with a new one?
