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Print FAQs
I can follow online the state of the shipment?
I don't know what kind of shipment to choose. Which one do advise me?
I would like to receive the Eva-Test®™ with a registered air mail shipping, but in this way am I sure that I will receive the package? Can you use a registered air mail with return receipt?
The delivery time is surely the one written in the shipping page?
I would like to order your product, but for privacy reasons I would not want to receive it at home. What can I do?
When the package arrives to me, what should I do if it seems damaged?
If I choose the payment on delivery, can I also pay with a check?
I live outside Italy. I am thinking to choose the shipment with express courier. Can you tell me the name of the courier that you will use to send the Eva-Test®™ to me?
The package with the Eva-Test®™ that you sent to me has arrived integral. But how can I be sure that during the shipment no person has opened it and stolen the content?
From where will you send the Eva-Test®™ to me?
What does happen if a shipment is lost?
How can I monitor online the state of the shipment of the Eva- Test®™?
What happens with the shipment by registered air mail if the postman doesn't find me at home? And with the shipment with express courier?
When I will receive the Eva-Test®™, will I have to wait until the period between the second and the fifth day of the next cycle before verifying if it works?
